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If you don’t find the information you’re looking for, go to the FAQ page (Frequently Asked Questions).
Here is a sampling of some of the questions for which you will find answers:
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The number of occupants helps us gauge the level of use the septic system gets. More people using the facilities in the house means more residue in the system. Therefore knowing the number of occupants allows us to determine the amount of enzymes that need to be put in the toilet each month. RC-4 really is the best enzyme based additive on the market today. At the end of this questionnaire, you will see the number of bags of RC-4 you will need to maintain your septic system, the quantity to add each month and the length of time the treatment lasts.
Please select one answer to proceed to the next step.
This questionnaire is for rural home owners. If you are ordering for a secondary residence, a commercial building, a summer cottage or campsite... please contact us at 1-800-378-6132 for a free evaluation.
- There is water at the surface… the ground is wet in certain places.
- The grass is greener where the septic system is located.
- Water drains slowly (the sink or other drains make a ‘‘gurgling’’ sound).
- Water backs up in the house or comes out the septic tank opening.
- There are bad odors inside or outside the house.
- Water flows back into the septic tank when it is emptied.
Minor problem = recent and relatively simple (ex: a small patch of wet ground)
Major problem = persistent and severe (ex: very humid and backing up)
Please select one answer to proceed to the next step.
- Easy-percolating soil: gravel, sand (Like sand on a beach)
- Semi-percolating soil: black earth, yellow and gray sand (Compacts)
- Semi-percolating soil: clay, rock, shale (Can’t easily dig a hole into it)
A septic installation built on easy-percolating soil can usually function well for 25 years or more with no problems. The same system built on semi-percolating soil will start to have problems much more rapidly(between 15 to 20 years on average). But, if the soil is slow-percolating, problems will often arise rapidly (between 10 to 15 years).
Use the soil type examples as a guide to answer. If you don’t know your soil type, simply select ‘‘I don’t know’’ and go to the next step.
Every day, your septic system receives a heavy dose of soap, grease, fecal matter, toilet paper, food particles, detergents, cleaning products, etc. This progressively forms a black septic sludge that accumulates on the inside of the septic system. Unfortunately, this sludge doesn’t form on the inside of the septic tank, but on the inside of the drainfield (or wet well). This means that the more the system has been used, the more important it is to do a thorough cleaning (we call this a ‘‘shock-treatment’’) before starting the regular monthly RC-4 maintenance of the system.
Please fill in all fields with an asterisk to proceed to the next step, please.
Please enter a valid email address to proceed to the next step, please.
* The fields with an asterisk are required.
Please be patient...
Tela-Clean is an all-purpose cleaner made with enzymes.
Use it to clean the toilet, the bathtub, the shower, the sink, etc.
Spray it on and let the enzymes work for you!
«I like it because it smells good!» - Juliette Leclair
* To avoid damaging your septic system installations, we highly recommend you use Tela-Clean, an all-purpose cleaner. Tela-Clean is made with enzymes and meets Environmental Standards.
The products are shipped by mail. We include a calendar and instruction sheets that are easy to follow. Simply follow the instructions that you will find inside the box.
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Please look at your emails to find our recommandations.
Meanwhile, we suggest you to read a few testimonials of our clients. Since 1992, we helped more than 10 000 owners to solve their septic system problems. Some of them took the time to write to us.
Click on the button below to access to the Testimonials page and discover their experiences.
Join us at 1-800-378-6132orVisit www.bio-sol.qc.ca
Every day, a septic installation receives a heavy dose of soap, grease, excrement, toilet paper, food residue, detergents, cleaning products, etc. These wastes accumulate inside the septic tank and slowly form a black sludge. Unfortunately, this black sludge not only accumulates inside the septic tank, but also inside the drainfield (or sump). When the sludge has accumulated sufficiently to block the water flowing into the ground, we say the drainfield is clogged or saturated. Usually, that is when problems start showing up in the septic tank and drainfield.
Usually, septic installations show apparent signs of wear. Here are a few examples :
You can use highly concentrated enzymes to do a shock-treatment. The enzymes begin digesting the accumulated black sludge in the pipes of the drainfield and in the sand and gravel that filters the water.
Here are the best available products on the market especially formulated to resolve the problem of clogging and saturated drainfields :
We have observed a success rate of around 80 % when treating clogging. So when you consider the cost of replacing the septic installation, every homeowner of a septic installation should do a shock-treatment before investing in replacing their installation.
You can use a quality enzyme-based product to maintain it by digesting the septic sludge coming from the septic tank and thereby clarifying its effluent (making clear the water flowing from the septic tank to the drainfield or sump).
This is the king of additives for septic tanks :
It contains 1 billion bacterial enzymes per gram !
Here are some of the enzymes :
Note : These enzymes are the same as your digestive system secretes.
Our products are adapted to almost every type of septic installation. If you already have a septic tank and drainfield, that shows you already have a ‘‘standard’’ installation. Our products are perfectly adapted to standard installations. They adapt very well to sumps, to wet wells and to installations involving a pump station. If however you own an advanced system (for example : Bionest, Ecoflo or Enviro-Septic systems), consult your retailer or contact us at 1-800-378-6132.
Our products are shipped by Canada Post. They are sent Expedited, therefore you should receive them very rapidly (usually in 2 work days). We include a calendar and instruction sheets to facilitate treatments.
Please note : You can also come to our home office in Granby (Quebec).
Contact us at 1-800-378-6132 to make an appointment.
Get RC-4, Tela-Chem, Tela-MS7 products – as well as all the other biological products – by going to the ORDER page or by clicking on the following tab.
Maybe you are interested in reading and listening to some testimonials of customers that gladly use our Bio-Sol products?
Visit our Testimonial page
You would like to have more details about our different products? No problem! You can obtain more information by going to the pages describing in detail each one of our products.
Go to our Products pages and click on the product which interests you.
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